Tupperware Australia is renowned for design-focused storage and a globally recognised sales party model.

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This short-term contract as a community manager was to ensure customer satisfaction was paramount in all social media correspondence. This was a data heavy role requiring me to adhere to strict customer service protocol and thoroughly understand and express promotional terms and conditions.

  • Content publishing and scheduling across multiple consumer promotional periods

  • Community management across both consumer and salesforce social media

  • Responding to complaints and special offer clarifications

  • Analytics reporting

  • Management of influencer databaseContent publishing and scheduling across multiple consumer promotional periods

  • Community management across both consumer and salesforce social media

  • Responding to complaints and special offer clarifications

  • Analytics reporting

  • Management of influencer database